team members, and the contingency plan. I would like to receive your advice and approval for
resource requirements.
Best regards,
Paulo Leandro
General Manager
ADVICE AND APPROVAL FORM
Suggestions and
advice from specialist
managers
(Use bullet points)
Your resource requirements is according to company needs,
being just necessary to include a monitoring for each task
The KPIs for store and team members are ok
The contingency plan is according to company needs, being
just necessary to include different systems and softwares to
analyse the contents.
Approved by
specialists?
YES
Signature of General
Manager:
General Manager
Signature of Resource
Manager:
Resource Manager
Signature of
Operational Manager
(You)
Paulo Leandro
Date:
November 03
rd
, 2019
Operational Management, Assessment 1 v2 Last updated on 10/09/2019
Page 26
T-1.8.1_v3
1.6:
Explain the plan to relevant work teams
Scenario:
As you made significant progress to the development of the operational plan, your final
step in this process is to explain the operational plan to your shift supervisors, section team leaders
and all team members of the store. You may also wish to communicate this plan to some of your
regular suppliers of the store who can affect your store KPIs. To explain this you will obviously use the
INTRANET Collaboration System
Bitrix24
(or any other you have chosen in Task1.2) that you have
created for the store team. Once completed, please provide a screenshot of your notice/message in
the space box below.
EXPLAIN OPERATIONAL PLAN TO RELEVANT WORK TEAMS
Paste Screenshot of your explanation (brief) of your operational plan.
Operational Management, Assessment 1 v2 Last updated on 10/09/2019
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T-1.8.1_v3
For external stakeholders' such as your suppliers, you may use the email communication using the
same message used in explaining to team members.
EMAIL COMMUNICATION TO EXTERNAL PARTIES
Woolworths supermarket
November 03rd, 2019
Subject: Advice and approval for resource requirements
Good afternoon suppliers!
The operational plan is an efficient method to analyse the company and its performance. With the
resource requirements analysis, KPIs for store and team members and the contingency plan, the
WOOLSWORTHS SUPERMARKET will increase its performance and development according to
performance objectives.
The objective of this operational plan is provide the best service and become an excellence in our
follow up, ensuring customer satisfaction and also, become the best products sale of the region.
All the changes provided in each section, include monitoring by the manager of each section, with
this, will ensuring the commitment with the new policies and procedures of the company.
Best regards,
Paulo Leandro
General Manager
Operational Management, Assessment 1 v2 Last updated on 10/09/2019
Page 28
T-1.8.1_v3
TASK 2: PLAN AND MANAGE RESOURCE ACQUISITION
In TASK 2, based on the previous task that you have completed, you will now plan and manage
human resource acquisition through your own strategies. You will also incorporate requirements for
intellectual property rights in your recruitment strategies.
