External influences that lead to tna 1 new

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External influences that lead to TNA1.New legislations2.Customer requirements3.Competitor activities4.Suppliers activities5.Professional body regulations or requirements.6.Environmental changesTRAINING NEEDS ANALYSISFor training needs to be effective it is necessary to identify the needs not onlyof the individual and the group but how their needs fit in the overallorganizational objectives. It is necessary to concile the needs of the individualwith those of the organization.Training needs analysis is concerned with defining the gap between what ishappening and what should happen. This is what should be filled by training,i.e. the difference between what people know and can do and what they shouldknow and are able to do.
35Training should be concerned with identifying and satisfying the learning anddevelopment needs and prepare employees to take on extra responsibilities andincrease all round competences.The Training GapWHAT ISTRAINING GAPWHAT SHOULD BECorporate or functionalresultsKnowledge and skillspossessedActual performance ofindividualsCorporate or functionalstandardsKnowledgeandskillrequiredTargets or standardsof performance.TNA - areasTraining needs should be analyzed :-First for the organization as a wholeCorporate needsSecond for departments, teams, functions or occupations within theorganization, and also group needs.Thirdly for individual employeesindividual needs.This needs are interconnected, the analysis of corporate needs will lead to theidentification of training needs in different departments or occupations, while this willin turn will indicate the training required for individual employees. The sum of groupand individual needs will help to define corporate needs.Training GapsThere are three common training gapsa) Performance Gaps
36Refers to that learning required to meet performance standards for a current task orjob.b) The Growth GapThis focuses on the developmental needs of the employees. It includes managementdevelopment and career management programs.c) The Opportunity GapRefers to learning needed to qualify for an emerging roleor new job in theorganization.STEPS IN A TRAINING NEEDS ANALYSIS EXERCISEThere are four key stages in a needs assessment exerciseStep IPerform gap analysis. This involves checking the actual performance of theorganization, team, and individual against set standards agreed upon.Step 2Identify priorities and importanceThis entails examining the gaps identified andidentifying how important and urgent they are to the organizational goals, realitiesand constraints. Such considerations include cost issues, legal mandates, executivepressure and customer needs.

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