The corportation stakeholders owners investors

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The Corportation-Stakeholders-Owners, investors, stockholders-Managers, employees and business partners-Customers-“Corporate level”-Without these three the company will not be successful-Company is there to make money, but as the manager you have to be thinking about owners, managers and customers constantly-Every decision as a manager has to do with money, but obviously you have to make all these peoplehappy.Primary goals of a business and Ties to SCM: Sustainable and long term profits AND maximize return on investment (ROI).Supply chain is about revenue and cost. Better products= more revenuedelivered on timemore revenue. Doing it on time=less cost.Find a way to different so you can survive for a long period of time. How can this be achieved? 1.MAKE MONEY: Profit= Revenue- Cost2.BE EFFICIENT AND AVOID WASTE: ROI Formula=Profit/ Investment 3.BE DIFFERENT/ BE BETTER: Develop core competencies….Core competencies
Competitive Priorities (4): The four things that companies compete on1.Cost- very versatile: Ex: Water bottles-When you buy a bottle of water don’t just consider the water. There are also…(5)-Material costs-Production costs-Packaging, transportation, warranties, repairs, rework, errors, time-Customer service cost`-Other organizational costs-marketing, finance, technology, waste disposal, rent, insurance, legal, human resources“CONTROL ACROSS ENTIRE SUPPLY CHAIN*2.Quality: (5 different types)Design quality:Product or service. Good workers and materials can’t make up for a bad design. Ex: Apple---------------------------------------------------Material and Production quality:This requires well designed production system, good materials, labor, high performance, aesthetics, durabilityQuality level delivered:How does it look when the end user finally gets it? What it look slike off the assembly line is NOT the only thing that is important. Ex: Food deliveriesConsistent quality: Same every time? Perfect every time? Having the ability to be consistent is challenge for any company that wants a massive customer base.Ex: McDonalds?---------------------------------------------------Service quality:Sales, support, repairs, maintenance, assembly, delieveryQuality is a very versatile wordPeople have different meanings when it comes to quality Diff. companies give different types of “high quality”Ex: Applefocuses on design quality. They do not always work very well with material and production quality issuesEx: McDonald’s= “consistent qualityEx: Quantity level delivered-pizza was hot and yummy when it came out of the oven, but after it was transported and delivered-not so much3.Speed/TimeDELIVERY TIME-Lead Time (Pizza Delivery)
-From order placementorder fulfillment-Includes…-Supplier delivery times-Manufacturing time-Transport times across the supply chain-Waiting timeON-TIME DELIVERY- (Airline Industry)-% Of time delivered when promised- Developing schedules, and staying on schedule-Who dictates promised date/time?

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