machine productivity, and reduce downtime. In order to lower costs in GE service agreements the data should be used proactively. GE used Predix to analyze data across its fleet of machines. GE could more tightly manage its operation by identifying what made one machine more efficient or downtime- prone than the other. For example, with high performance analytics, GE realized that some of its jet aircraft engines were beginning to require more frequent unscheduled maintenance. Fleet analytics helped GE increase engine lifetime and reduce engine maintenance. 4. To what extent is GE becoming a software company? Explain your answer. GE wants to become one of the best software companies. Predix is the foundation for all GE’s industrial internet applications. The customer cares about running its whole plant not only GE turbines. For example, 80% of these equipment is not from GE. Customer want GE to analyse non-GE equipment and help them keep the plant running. References Laudon, K. C., & Laudon, J. P. (2016). Management information systems: Managing the digital firm .
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