discussion 1-MBE580.docx

Is going to need to enhance their technology if they

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is going to need to enhance their technology if they want to keep up with the continuous developing environment we live in. Because we live in a generation of people who want services that can be provided instantly. This generation coming up is so tech savvy that human interaction is not what people desire anymore, they want to be able to order their product or service through technology and get it instantaneously. For Cummins to successfully meet these customers’ needs their technology practices are going to need adjustment. In order to obtain any new advancement in a piece of equipment or technology, it comes at a price. Cummins will have to invest money into this advancement but in the long run it will allow for more efficient and effective operation and better customer service results. Reviewing the CSCMP reports and the readings Cummins logistics functions do seem fairly sophisticated and well managed. In order to keep this company prospering they will need to
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make efforts to innovate their technology and stay focused on keeping customer satisfaction a priority, by consolidating more of their logistical processes. By making these changes it will reduce the impact of these disruptions which I can foresee within this organization. References CSCMP’s Annual State of Logistics Report Olåh, J., Zeman, A., Balogh, I., & Popp, J. (2018). Future challenges and areas of development for supply chain management. Logforum, 14( 1 ), 127-138. Doi:10.17270/LOG.2018.238
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