At the meeting stakeholders will provide input into the development of the policy andprocedures through their comments and ideas. Encourage their participation.During the meeting, demonstrate effective communication skills including:Speaking clearly and conciselyUsing non-verbal communication to assist with understandingAsking questions to identify required informationResponding to questions as requiredUsing active listening techniques to confirm understanding
4.Send an email to all stakeholders at the meeting (your assessor).The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.It should:Outline the feedback provided at the meeting that you will take into account indeveloping the policy and proceduresConfirm their agreement to the scope of the sustainability policy and procedures,including:oRequired outcomes of the sustainability policy and procedureoKey Performance Indicators for sustainability actionsoMethods of implementation that will be used to implement thesustainability policy and procedures5.Develop the Sustainability policy and proceduresDevelop the policy and procedures based on your research and proposed outline, as well as the input from the team as confirmed in your email.Ensure that your policy and procedures make a statement about the organization’s commitment to sustainability (as set out in the scenario information), as well as how sustainability initiatives will be incorporated into business planning and will also serve as business opportunities. Use the Policy and Procedures Template to guide your work.6.Develop an Action plan for the upcoming 12 monthsThe final part of the assessment task requires you to develop an action plan to show the actions that will be completed over the upcoming 12 months.The action plan should show the priorities of actions as well as timelines and responsibilities. Use the Action Plan Template to guide your work.7.Send an email to the Principal Consultants (your assessor)The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.It should summarize the contents of the attachments and seek their approval to move forward with the project. Attach your policy and procedures and your action plan to the email.
Appendix A (task 2)Grow Management ConsultantsSustainability Action PlanCurrent: (January & 2020)IssuesComments1There is older style florescent lighting in all offices, staff room and bathroom. These lights are often left on after the work day has finished.2There are no formal energy usage procedures for staff or signage to remind staff3The company does not have a policy for purchasing equipment and buys equipment when required; often purchasing whatever is on special at the time.
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- One '19
- Paul Burns, Sustainability Victoria, Principal Consultants