22.What is the main characteristic from Era I of IT management? Mainframe computers 23. Organization that group activities by function are known as, Silo Organization Quiz 3 1. With ERP, the customer service representatives are basically just typists entering someone’s name into a computer and hitting the return key False 2. SAP’s main enterprise software product is traditionally called R/3 3. Which of the following are NOT benefits of an enterprise system? All of the other choices are benefits of enterprise system 4. Implementing an enterprise system is the only solution available to an organization that wants information integration False 5. Typically, it takes about six months to implement an enterprise system for a large organization False 6. For better or for worse, ERP systems are here to stay True 7. Which of the following is NOT true of enterprise systems? Enterprise systems can be implemented in a short time period relative to most other kinds of business application software. 8. ERP systems have to be customized fo r meeting an organization’s specific needs. True 9. The graphic user interface to the enterprise software package from J.D. Edwards (now acquired by Oracle) is called OneWorld Explorer 10. Which of the following does NOT define an enterprise system? Achieves gradual incremental improvement. 11. An enterprise system consists of a central database and a number of modules that interact with it True 12. Enterprise System and Enterprise Software are one and the same thing. False 13. ERP software (as the acronym suggests) is basically about planning enterprise resources False
14. Renting ERP software from a third-party provider instead of installing and managing it yourself is called Software as a Service 15. ERP’s average real cost is usu ally in the range of a few thousand dollars False Quiz 4 1. The SAP software we will be using is called SAP ERP or ECC 2. It is a good idea to save one’s intermediate SAP work frequently False 3. An SAP client is typically installed on the desktop False 4. SAP is the world’s largest independent software company False 5. Rewriting SAP code Modification 6. Application and Database server in Chico Moscow 7. Program to access SAP or SAP R/3 SAP GUI 8. Means of directly navigation to a destination program or window Transaction Code 9. Process of making standard enterprise software fit a specific business Configuration 10. Each install of SAP R/3 on a specific server Instance Quiz 5 1. A focus on process encourages greater focus on customers True 2. A focus on business processes usually doesn’t encourage greater focus on customers. False 3. A function is more holistic while a process is generally narrower in scope False 4. Functional grouping has many social benefits, including greater camaraderie among like minded people. True 5. According to Davenport a process is “a structure for action” 6. A process is not a “structure for action” False 7.
- Spring '14
- Supply Chain Management