p 216 Stacy a manager of a automotive repair business has been procrastinating

P 216 stacy a manager of a automotive repair business

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43.(p. 216)Stacy, a manager of a automotive repair business, has been procrastinating about a problem. Over the past year, his company has seen an increase in customer defections, and he hasn't even begun to investigate the issue. This is an indicator of relaxed avoidance. AACSB: Analytic Bloom's: Apply Difficulty: Hard Learning Objective: 07-05 Trying to be rational isn't always easy. What are the barriers? Topic: How to Overcome Barriers to Decision Making 44.(p. 217)Heuristics are strategies that simplify the process of making decisions. AACSB: Analytic Bloom's: Remember Difficulty: Easy Learning Objective: 07-05 Trying to be rational isn't always easy. What are the barriers? Topic: How to Overcome Barriers to Decision Making 45.(p. 218)When managers use information that is readily available from memory to make judgments, it is known as a confirmation bias. AACSB: Analytic Bloom's: Remember Difficulty: Easy Learning Objective: 07-05 Trying to be rational isn't always easy. What are the barriers? Topic: How to Overcome Barriers to Decision Making 7-48
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Chapter 07 - Individual & Group Decision Making: How Managers Make Things Happen 46.(p. 219)Being "loss adverse" and hating to admit you're wrong can contribute to the escalation of commitment bias. AACSB: Analytic Bloom's: Understand Difficulty: Medium Learning Objective: 07-05 Trying to be rational isn't always easy. What are the barriers? Topic: How to Overcome Barriers to Decision Making
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