creating a trusting environment by respecting client privacy. It willalso encourage Matthew to seek care and to be as honest aspossible during the visits. It allows for the free flow of informationbetween the Matthew and the worker as well as acknowledgesMatthew’s personal life and all the issues and problems that belongto him. 3. Describe how you would determine, in consultation withMatthew, a mutual approach to addressing his needs.To determine in consultation with Matthew a mutual approach toaddress his needs I would negotiate with Matthew his goals andindicators of achievement. As well as planning a structuredsequence of activities and timetable to achieve Matthew’s objective.4. How would you respond to the family’s concerns aboutMatthew?I would respond to the family’s concerns about Matthew by involvingthem where possible, supporting them and validating their feelings.Helping to reduce any guilt they are feeling, and where appropriatereassuring them that they have done the best they could with the
knowledge and skills they had at the time. I’d also provideMatthew’s family with information about our program, what serviceswe have available, the limitations on service-delivery, philosophiesbehind the approaches, (e.g. stages of change, harm minimization),and family inclusive policies and practice, as well as informationabout specific relevant issues, (e.g. drug issues, mental health).