Example sustainability actions to inform the

 Example sustainability actions to inform the sustainability action plan for the
next 12 months. You should identify at least five ideas initially, including
identifying priority actions and longer-term actions.
 Recommendations on suitable performance indicators that can be used to
measure environmental performance once the policy and procedure is
implemented.
 Options for strategies that could be implemented to ensure that resource
efficiency within the business is continually reviewed and improved.
 Proposed scope of the policy, including a list of headings to be included and a
brief description of each heading.
 Recommendations for policy options including discussion on likely
effectiveness, timeframes and any costs.
2. Send an email to Paul (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate
(polite, business-like) style.
It should introduce and summarize the contents of the attachment and ask for the place,
time and date of the meeting with stakeholders (your assessor and at least two other
students).
The email text should also identify stakeholders who will need to be involved with the policy
development as per the scenario information provided.
Your assessor will advise you of the date and time of the meeting.
You should also print enough copies of your briefing report to provide one to every
participant at the meeting.
Attach your briefing report to the email.
3. Participate in a meeting with the stakeholders.
Provide a copy of the briefing report to each person.
Discuss your briefing report with the meeting attendees, clearly explaining the information
and your ideas.
At the meeting stakeholders will provide input into the development of the policy and
procedures through their comments and ideas. Encourage their participation.
During the meeting, demonstrate effective communication skills including:
 Speaking clearly and concisely
 Using non-verbal communication to assist with understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm understanding

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4. Send an email to all stakeholders at the meeting (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate
(polite, business-like) style.
It should:
 Outline the feedback provided at the meeting that you will take into account in
developing the policy and procedures
 Confirm their agreement to the scope of the sustainability policy and procedures,
including:
o Required outcomes of the sustainability policy and procedure
o Key Performance Indicators for sustainability actions
o Methods of implementation that will be used to implement the
sustainability policy and procedures
5. Develop the Sustainability policy and procedures
Develop the policy and procedures based on your research and proposed outline, as well
as the input from the team as confirmed in your email.