Provide project oversight and guidance provide

Provide project oversight and guidance; provide direction to the
Program Manager and Project Leads
 Review and approve key project deliverables; commit department
and project resources
 Resolves conflicts and issues
 Approve/deny scope change requests as appropriate
Executive Sponsor
Program Sponsors
 Act as project champion – garner support for the project
 Ensure alignment with business strategy and priorities
 Receive regular updates from the Program Manager
 Provide key decision-making and issues resolution
 Partner with the Program Manager to provide overall leadership and
direction for the project.
 Report project status to the executive leadership
 Validate and communicate project vision and strategy
 Make and recommend key decisions for the project
 Ensure that the project is on track and aligned with business goals and
objectives
 Be responsible for coordinating current project-related initiatives for the
organization
Program Director  Accountable for overall program success; develop and manage
project work plan
 Identify resource requirements; assemble, coordinate, and manage
cross-enterprise project team
 Direct/lead team members towards project objectives
 Manage project according to the triple constraints; time, cost,
quality/scope; handles problem resolution
 Define project scope and facilitate scope change requests; obtain
project approvals and maintain project documentation
• Serve as liaison and receives guidance from the Steering Committee
Assess and evaluate overall project/organizational risk, issues and
dependencies
Project Managers
• Accountable for the day-to-day management and overall success of
the project
• Hold Team Leads accountable
• Manage and control all project documentation and work plans.
• Monitor and report on project status to the program director,
executive/program sponsors and steering committee
• Identify project risks, risk mitigation, and contingency plans.
• Track all project issues and resolutions.
• Maintain an integrated work plan and report progress to the Steering
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Role Responsibilities
Committee.
Corporate
Communications
• Responsible for developing and disseminating internal and external
communications as required by the project
• Identify HP specific and/or CMS regulatory requirements
governing provider and member communications
Process Area Leads
• Responsible for business unit readiness including:
• Assisting in the creation of project plans and monitor and report
individual progress against the plan
• Assure that the business area requirements are captured and
achieved
• Providing resources required to support development of training
materials
• Providing resources required to support user acceptance testing
• Identify, report, and resolve business-area specific issues
• Develop and implement business process changes
• Provide expertise and guidance as required
Corporate Training
Lead
• Develop a training program based upon the output of the business
process design and touch-points.