Conduct regular reviews of diversity integration with

Conduct regular reviews of diversity integration with relevant persons; Evaluate workplace
diversity against workplace policies, procedures and planning objectives; Identify and
recommended improvements to diversity integration; Conduct ongoing planning to ensure that
effective internal and external workplace relationships are developed and maintained
5A. In this task, you will develop a continuous improvement plan to ensure reviews of diversity
integration; Evaluate workplace diversity against workplace policies, procedures; Identify and
recommended improvements to diversity integration; Conduct ongoing planning to ensure
that effective internal and external workplace relationships are developed and maintained.
Scenarios/Contexts: Recently you have been reported and complaints’ coming from several
different stores/branches that there were incidents and situations in regards to not implementing the
diversity initiatives accordingly by many managers, supervisors in specific stores/branches. Out of
these, you find that the three incidents below to be immediately addressed with an improvement plan.
Incident 1: Vegetarian at a BBQ
(Source: )
Having the annual BBQ events at all stores during December is to increase networking and getting to
have face-to-face time with one another. Everyone in the team was sure to invite the newest
employee, stressing how important and fun the traditional company event was. In one of the store’s
event, there was a new team member who is Hindu. She arrives to the event and when it’s time to eat
inquires about a vegetarian option. A co-worker responds, “Come on! This is a BBQ, hot dogs and
hamburgers! That’s a real BBQ!” She smiles, nods, and stays at the picnic. But she doesn’t eat
anything and later complained to HR on writing.
Issues: Dietary considerations employees based on religion, cultural, personal preferences.
Incident 2: Language and Workplace Difficulty
(Situation sourced and modified from GO2HR Canada, )
The retail sector in Australian is a diverse sector comprised of workers from varied cultures,
backgrounds, ages, and languages. This is one of the reasons why the retail industry is so unique.
But with this diversity, comes its challenges.
The new training manager of your organisation (James) who visits stores and trains new workers.
Somme of these team members have recently arrived from other parts of the world. The training
manager has written to you that that training the new team members is sometime overwhelming and
is a big challenge to due language barriers. They prefer to work quietly if they do not have a partner
speaking the same language. If they are working with a partner who speaks the same language, they
prefer to speak in their own language instead of speaking in English. Although your organisation have
strong existing training programs for WH&S, hygiene, stress, etiquette, etc but they reluctantly attend
these sessions because a majority of the team members don’t understand all the aspects of training.