files project updates and information on the various team members as well as

Files project updates and information on the various

This preview shows page 3 - 4 out of 5 pages.

files, project updates, and information on the various team members, as well as online discussion threads organized by topics. Managers can encourage active participation in the virtual workspace by regularly posting important information and documents there, even the group’s critical-path schedule of activities. Always use the virtual workspace for important issues. Managers must be firm about establishing the virtual workspace as the forum for important task-related issues. Here, the tone is definitely set from the top. E-mail may be preferred to synchronous forms of communication even if it is not ideal for virtual team work. First, language fluency may be an issue. E-mail permits those for whom English is a second language to spend the time to construct messages. When multiple time zones are crossed, the ability to communicate asynchronously provides the least disruption to personal lives. When synchronous communication is required and meetings occur across multiple time zones, people are forced to work beyond their standard workdays, and teleconferencing may be the only viable communications medium. The tried-and-true tools can often be used more effectively, and a broader range of tools could be used if organizations provided needed support. Organizations need to increase the training provided to technology users. The most successful training features an eclectic mix of resources that can be adapted to team members’ skills and interests (Mankin, Cohen, and Bikson, 1996). The training should be
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  • Fall '15
  • team members, The A-Team, Internet forum, virtual workspace

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