During the communication process which of the

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Developing Helping Skills: A Step-by-Step Approach to Competency
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Developing Helping Skills: A Step-by-Step Approach to Competency
Chang/Decker/Scott
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6. During the communication process, which of the following acknowledges that one group's learned behaviors may be different than those of another group? A) Physical context B) Relational context C) Social context D) Cultural context
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Developing Helping Skills: A Step-by-Step Approach to Competency
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Chapter 7 / Exercise 5
Developing Helping Skills: A Step-by-Step Approach to Competency
Chang/Decker/Scott
Expert Verified
E) Psychological context 12. As a sender, immediately after ________ your message, you will most likely ________.
14. A receiver decodes a message by ________.
17. ________ arise from language that is ambiguous or difficult to understand.
19. ________ influences the purpose of communication, the best medium to use to communicate the message, and how receivers interpret the message. A) Context B) Channel C) Clarity D) Collaboration E) Conciseness
22. To achieve successful communication, the communicator must do what?
23. How can you, as the communicator, increase the likelihood that your message will be accurately understood?
E) Make the message easy for the audience to understand. 28. When a communicator develops a message that uses no more words than necessary to convey meaning, what type of writing practice is being used?
29. In addition to telling the truth and taking responsibility for your actions, which of the following is also an example of workplace ethics? A) Taking credit for the success of a group assignment when you had a leadership role B) Enlightening a customer on a potentially harmful decision they might be making C) Being well prepared for a presentation D) Copying leadership on all email E) Imagining the impact of your actions on others

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