Troubleshooting Siebel Assignment Manager Error Messages This appendix explains

Troubleshooting siebel assignment manager error

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Troubleshooting: Siebel Assignment Manager Error Messages This appendix explains how to view Siebel Assignment Manager error messages using Siebel Tools and provides a description for many of the error messages. It includes the following topics: “Viewing Siebel Assignment Manager Error Messages” on page 299 “Siebel Assignment Manager Error Messages” on page 299 Viewing Siebel Assignment Manager Error Messages Using Siebel Tools, you can view Siebel Assignment Manager error message descriptions and suggested resolutions. You must be connected to the server database to retrieve this information. To view Assignment Manager error messages 1 Start Siebel Tools and connect to the server. 2 Select Screens, then System Administration, and then the Strings view. 3 Enter a query using the Message Key column with *ASG* OR ERR_ASG*. The Assignment Manager error messages appear. 4 (Optional) Sort by error message number. Siebel Assignment Manager Error Messages Table 64 on page 300 lists some of the error codes, the message text, and a description of each error that Siebel Assignment Manager can generate during processing. For each error, Assignment Manager writes this information to the Assignment Manager log file (if you specified that one be used). Table 64 provides some of the Assignment Manager error codes. NOTE: When dynamic assignment is running, some users might receive the following error when attempting to modify a record: The selected record has been modified by another user since it was received. Please continue. This can occur because Oracle’s Siebel Assignment Manager updated the record by assigning it while the user was trying to edit it. In this situation, the user’s changes may be lost. The solution is to refresh the query and reenter the user’s changes.
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Siebel Assignment Manager Administration Guide Version 8.1, Rev. A Troubleshooting: Siebel Assignment Manager Error Messages Siebel Assignment Manager Error Messages 300 Table 64. Assignment Manager Error Codes Error Code Error Text 1 Resolution ERR_ASG_ALREADY_ASSIGNED Assigned this object %1 (more recently than requested %2). This is just information. ERR_ASG_ASSIGN_REPLY Selected %3 rules, %5 organizations, and %4 people for %1 (%2). This is just information. ERR_ASG_BASSIGN_REPLY Assigned %1 rows for %2. This is just information. ERR_ASG_LOADING_OBJECT Unable to load assignment object %1. The configuration of the assignment object is not correct. Use Siebel Tools to check the configuration of the assignment object. ERR_ASG_BDENORM_REPLY Denormalized %1 rows for %2. This is just information. ERR_ASG_CANNOT_ASSIGN_ LOCKED_ROW Cannot assign this item because it is in a locked state. (Object Name = %1, Object Row Id = %2.) If you want to assign this object, please uncheck the Lock Assignment field for the object being assigned.
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  • Summer '16
  • Oracle
  • Management, Sales, Siebel Assignment Manager, Siebel Assignment Manager Administration Guide

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