Effective feedback both positive and negative is very

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information that will be used to make important decisions. Effective feedback, both positive and negative, is very helpful for us to grow stronger so we appreciate those who will give us feedback about our services, food quality and etc. It will help us to maximise our potential at different stages of training, raise our awareness of strengths and areas for improvement, and identify actions to be taken to improve our performance. As from the talks or the workshop that I attend this is the motivations programme. The workshop prepared a lot of information no matter in theory parts or the practical parts to make sure that the participants know and able to apply it on the real life. I also learnt that communication skills is really important as communication is how you will be able to cultivate loyal employees, charm customers into coming back time and time again, and court investors and other sources for increasing revenue for your business. This skill can also come in handy when dealing with vendors or any other necessary business services that may apply to your venture. The next thing that I have learnt is customer focus is really important as well as a
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