Payments from CMS initiatives end 2013
(Hicks, 2013).
Productivity
Anytime a new system or process is implemented within the Medical Office, productivity
can be affected. Some changes upsurge production or decrease productivity immediately or over
a period of time while staff becomes acquainted or learns the new system. The biggest fence may
be the confrontation to change by both the staff and physicians.
Pros:
Immediate connectivity to the pharmacy is faster than the traditional phone call.
Reductions the time it takes to request medication refills.
Growths the speed of pharmacy callbacks.
Decreases the time it takes verify worthiness.
Cons:
May briefly impact the
medical office workflow
.
Connection may slow down current processes.
Medical Office staff and physician training may slow down productivity
(Hicks, 2013).
Legal
Many in the health care business fail to realize that prescribing drugs is a legal issue.
In
view of the new values adopted by CMS, some practices in the medical office are now
considered as noncompliant.
In addition to the handwriting mistakes that can happen, businesses
involving mix-ups or patient privacy openings could all possibly fall in the legal category.

MANAGED HEALTH CARE PROJECT – PEER REVIEW
4
The benefits of this technology, fewer medical errors, improved productivity for
pharmacists and for medical doctor and their staffs, the ability to help accomplish costs for
payers, and improved patient care. With the backing of Managed Care Organizations (MCOs),


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- Fall '11
- Beuchamp
- health care project, Hicks