Aware of his success Apple bought NeXT Software and its board of directors

Aware of his success apple bought next software and

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company NeXT Software. Aware of his success, Apple bought NeXT Software and its board of directors asked Jobs for help developing an operating system and gave him the title of interim CEO. Jobs then forged an alliance with Microsoft. This alliance helped cause a turning point for Apple as it helped them revamp their products and branch out to new business opportunities. Apple has adopted the business mission statement of “bringing the best user experience to its customers through its innovative hardware, software, and services.” Over the past 43 years, Apple has done just that as they have pioneered the computer industry and impacted technology through brilliant innovation. Information Systems Being a staple of the technological community for the past 40 years, bringing innovation that rivals or outshines the top competitors in the market, Apple is well versed in information systems. A feature that they offer to all their customers is iCloud. iCloud is a service that can prove to be extremely helpful to its users as it allows them to backup data and information from multiple Apple products online. This comes in handy when you have a technical problem with one of your devices and have lost personal information you wish to get back, must completely wipe your phone to fix a bug, don’t have enough space for any more data but want to keep old memories while adding new ones, and more. I am currently dealing with one of these problems 3
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IT SYSTEM RECOMMENDATION with my iPhone that makes me extremely grateful that Apple offers iCloud to its customers. iCloud also allows Apple users to locate any of their devices that is connected to the internet in case their property was either misplaced or stolen (Apple, Inc.). By offering this feature to their customers, Apple differentiates themselves from their competitors and makes their customers feel more appreciated. Apple also offers a type of information system on its website called “Apple Support Communities”. As the name suggests, this service allows the Apple community to contact and engage each other about issues or questions they may have with or about their device. This serves as a pool of information for Apple that is directly linked to their community. This information can tell them exactly what problems are frequently occurring and what customers are mostly asking each other so that they can be better prepared at combatting these problems or finding answers to these questions. This is a way for Apple to give their community a voice
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  • Winter '11
  • Johnson

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