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2.Outline a range of actions that may take place in positive and professionalinteractions? HA_SITHRM003_Learner Workbook V2.0_7/12/2017
P a g e | 16Activity 1C checklist – for assessorThis should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.Learner’s nameSunita LamaAssessor’s nameKabir ZamanUnit of Competence(Code and Title)SITXHRM003: Lead and manage peopleDate(s) of assessmentHas the activity been answered and performed fully, as required to assess the competency of the learner?Yes No(Please circle)Has sufficient evidence and information been provided by the learner for the activity?Yes No(Please circle)CommentsProvide your comments here:The learner’s performance was:Not yet satisfactorySatisfactoryIf not yet satisfactory, date for reassessment:Feedback to learner:Learner’s signatureS.lamaAssessor’s signatureHA_SITHRM003_Learner Workbook V2.0_7/12/2017
P a g e | 17Activity 2AEstimated Time15 MinutesObjectiveTo provide you with an opportunity to recognise how to develop and clearly communicate short, medium and long-term plans and objectives consistent with organisational goals in consultation with the team.Describe the use of short-term, medium-term and long-term plans and objectives within your business.Short term plansDeveloping the skills of employees or improving customer service are examples of goals where plans can be implemented to achieve them in the short-term.Short-term plans can also be implemented to alleviate company issues while a longer-term plan is being generated.Medium term plans