Develop strategies Discuss Comments Clarification of roles and expectations • Teams range in size from two to twenty-five people; however, the majority of effective teams have averaged about ten people. • Some organisations have teams numbering fifty or more, however, these are usually broken into smaller units or sub-teams • The reason for this is that larger numbers of people have trouble communicating effectively, often disagreeing on specific actions and outcomes. • Ten people are far more likely to work through their differences, agree to a common approach or plan and implement that plan. The simple logistics of a team larger than ten meetings is a complication Schedule planning meetings • Regular meetings provide team members with an opportunity to express ideas and concerns. It also allows for reflective thinking where mistakes from the past are discussed and ideas for improvements are incorporated into future planning. Long-term or short- term plans factoring in opportunities for team input Is your team willing to get involved with new ideas and to be part of a team environment to maybe question what has been in place for some time? • Some staff may approach all new ideas and innovative strategies in a totally negative manner that may not be in your power to resolve, so they need to be removed from the group The cynics • Distinguish between team cynicism and unwillingness • Cynics will point out the weakness and risks of a new idea which is helpful to measure how the group is doing in the overall assessment process Mentoring and 'buddy' systems to support team members in providing input • Share suggestions, ideas, solutions and proposals with your team members. • Take time to interact with other team members and accept their requests for more information or assistance. • You can establish trust and maybe there will be a time in the future when you will need some help or advice from them. Training and development activities • Put staff training into context and understand its role clearly • Assess the improvement effectiveness of any proposed training programs planned • Assess the training needs within a team • Evaluate the training model and assessment approach with participants.
BSBWOR502 Ensure team effectiveness - Learning Module (v.2.0) 29 Two ways to make decisions Primarily, there are ways to make decisions as teams: Consensus: Consensus occurs when a team decision is agreed by all participants. Consensus results after the team express the problem and compromises are made. Consensus does not mean unanimous agreement. Everyone may not agree on every detail, but members do believe the decision to be a sound one that they are willing to support. The main benefits of consensus decision-making are that everyone involved is able to express their viewpoint and that the decision will most likely be the best one. In addition, because the decision was arrived at by consensus, its implementation is more likely to be supported by the entire team.
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