5. The schedule is important too: The learning curve goes down late in the day, so that “full day training is not as effective as half the day or three-fourths of the day”. •. Negligent training A situation where an employer fails to train adequately and the employee subsequently harms a third party. Chapter 8 HRM (Gary Dessler)
15 Analyzing Training Needs • Task analysis: Assessing New Employees’ Training Needs A detailed study of a job to identify the specific skills required. • Performance Analysis: Assessing Current Employees’ Training Needs Verifying that there is a performance deficiency and determining whether that deficiency should be corrected through training or through some other means (such as transferring the employees). Chapter 8 HRM (Gary Dessler)
16 Training Methods • On the job Training (OJT) Training a person to learn a job while working at it. Here are some steps to help ensure OJT success. Step 1: Prepare the Learner 1. Put the learner at ease–relieve the tension 2. Explain why he or she is being taught 3. Create interest, encourage questions, find out what the learner already knows about this or other jobs. 4. Explain the whole job and relate it to some job the worker already knows. 5. Place the learner as close to the normal working position as possible. 6. Familiarize the worker with equipment, materials, tools, and trade terms. Chapter 8 HRM (Gary Dessler)
17 On the job Training (OJT) (Contd…) Step 2: Present the Operation 1. Explain quantity and quality requirements. 2. Go through the job at the normal work pace. 3. Go through the job at a slow pace several times, explaining each step. Between operations, explain the difficult parts, or those in which errors are likely to be made. 4. Again go through the job at a slow pace several times; explain the key points. 5. Have the learner explain the steps as you go through the job at a slow pace. Chapter 8 HRM (Gary Dessler)
18 On the job Training (OJT) (Contd…) Step 3: Do a Tryout 1. Have the learner go through the job several times, slowly, explaining each step to you. Correct mistakes and, if necessary, do some of the complicated steps the first few times. 2. Run the job at the normal pace. 3. Have the learner do the job, gradually building up skill and speed. 4. As soon as the learner demonstrates ability to do the job, let the work begin, but don’t abandon him or her. Chapter 8 HRM (Gary Dessler)
19 On the job Training (OJT) (Contd…) Step 4: Follow up 1. Designate to whom the learner should go for help. 2. Gradually decrease supervision, checking work from time to time against quality and quantity standards. 3. Correct faulty work patterns before they become a habit. Show why the learned method is superior. 4. Compliment good work; encourage the worker until he or she is able to meet the quality and quantity standards. Chapter 8 HRM (Gary Dessler)
20 • Apprenticeship Training A structured process by which people become skilled workers through a combination of classroom instruction and on-the-job training.
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- Winter '17
- Skill, trainee, Dessler, Vocational education