5 contractor shall utilize standardized invoice upon

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5. Contractor shall utilize standardized invoice upon request. 6. Invoices shall only be issued by the Contractor who is awarded a contract. 7. Payments will be issued to and invoices must be received from the same Contractor whose name is specified on the POs. 8. The County will pay Contractor monthly or as agreed upon, not to exceed the total quoted in the bid response. F. ACCOUNT MANAGER / SUPPORT STAFF 1. Contractor shall provide a dedicated competent account manager who shall be responsible for the County account/contract. The account manager shall receive all orders from the County and shall be the primary contact for all issues regarding Bidder’s response to this RFPQ and any contract which may arise pursuant to this RFPQ. 2. Contractor shall also provide adequate, competent support staff that shall be able to service the County during normal working hours, Monday through Friday. Such representative(s) shall be knowledgeable about the contract, products offered and able to identify and resolve quickly any issues including but not limited to order and invoicing problems. 3. Contractor account manager shall be familiar with County requirements and standards and work with the Alameda County Fire Department, General Services Manager to ensure that established standards are adhered to. RFPQ No. 901428 Page 8
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Specifications, Terms & Conditions for Vendor Pre-Qualification for Goods & Services to Fire Facilities < 4. Contractor account manager shall keep the County Specialist informed of requests from departments as required. III. INSTRUCTIONS TO BIDDERS A. COUNTY CONTACTS GSA-Procurement is managing the competitive process for this project on behalf of the County. All contact during the competitive process is to be through the GSA- Procurement department only. The evaluation phase of the competitive process shall begin upon receipt of sealed bids until a contract has been awarded. All questions regarding these specifications, terms and conditions are to be submitted in writing, preferably via e-mail, to: Gina Temporal, Lead Procurement & Contracts Specialist Alameda County, GSA-Procurement 1401 Lakeside Drive, Suite 907 Oakland, CA 94612 E-Mail: [email protected] PHONE: (510) 208-9606 The GSA Contracting Opportunities website will be the official notification posting place of all Requests for Interest, Proposals, Quotes and Addenda. Go to http://www.acgov.org/gsa_app/gsa/purchasing/bid_content/contractopportunities.jsp to view current contracting opportunities. B. SUBMITTAL OF BIDS 1. All bids must be completed and successfully uploaded through Alameda County Strategic Sourcing Supplier Portal. 2. Bidders must also submit an attached electronic copy of their proposal. The electronic copy must be in a single file (PDF with OCR preferred), and shall be an exact scanned image of the original hard copy Exhibit A – Bid Response Packet, including additional required documentation.
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