need for additional training regarding cultural awareness and the patient’s right to competent care appeared to be a breakdown in the hospital structure, and process shared by many units not just one. Additionally, bringing awareness to the potential staffing inadequacy along with the above- Updated 02/12/19
Running head: Organizational Systems Task 1 3 mentioned indicators that contributed to Mr. J’s poor patient satisfaction, care and safety as well as the community impression of the hospitals inability to appropriately care for the Jewish community can help leadership and staff progress and eliminate future problems. Advancing Quality Patient Care Nursing quality data is collected from many healthcare systems across the nation, including unit level data, by the NDNQI RN surveys from over 300,000 nurses each year. This data provides essential information to hospitals in order to help drive a positive influence and improve nursing quality and patient experience. [ CITATION Tur19 \l 1033 ] Hospital data on specific quality nursing indicators can advance quality nursing care when used to evaluate specific low performing nursing units, with marginal to poor patient care. This data allows specific nursing units to compare their specific unit of work to other units performing like duties within the same unit type, making it easier for employees to evaluate the differences. Comparing the unit’s specific data for the incidence of pressure ulcer development and the use of physical restraints, to data from other hospitals, and then sharing this information with the unit’s nursing staff, could help ensure the staff understand the specific patient care issues and promote their willingness to work with nursing leadership to address the poor patient care outcomes. An action plan that specifically addresses the identified quality care issues, such as reduction in pressure ulcer and whether to restrain or not would recommend relevant and specific interventions pertinent to the nursing team’s unit. The use of plan, do, study, assess (PDSA)
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- Fall '17
- Nursing, Mr. J, American Nursing Association, The National Database of Nursing Quality Indicators, nursing supervisor