Available Substitutions Choose the appropriate dynamic fields Field Value Type

Available substitutions choose the appropriate

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(Choose an execute type.) Available Substitutions (Choose the appropriate dynamic fields.) Field Value Type Send to Position Name Support manager
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Siebel Business Process Framework: Workflow Guide Version 8.1, Rev A Defining a Custom Workflow Policy Examples of Defining Workflow Policy Configurations 356 Defining an External Program to Run on UNIX The predefined Run External Program workflow policy program is not supported on UNIX. However, you can use the procedure described in this topic instead. To define an external program to run on UNIX 1 Define a business service that executes an external program: a Navigate to the Business Service Administration screen, then the Business Service Methods view. b Add a new business service. For example, Run Program. c Add a new Method. For example, Run. d Add a new Method Argument. For example, Program. e Select Proc: Service_PreInvokeMethod. f Call Clib.system in the function body. For example: var program = Inputs.GetProperty (“Program”) if (program) { Clib.system(program); } return (CancelOperation); 2 Define a workflow process that calls the business service defined in Step 1 : a Add a start step, a business service step, and an end step. b Connect the steps. c For the business service step, define Run Program and Run. d For the input argument for Program, define the external program you must run. For example, you can define letter.txt that exists in /bin/mail [email protected] </home/users/ hkim/letter.txt . 3 Run your workflow process.
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Defining a Custom Workflow Policy Examples of Defining Workflow Policy Configurations Siebel Business Process Framework: Workflow Guide Version 8.1, Rev A 357 Examples of Defining a Workflow Policy This topic describes examples of defining a workflow policy. It includes the following topics: Example of Defining a Workflow Policy That Sends Paging Notification of Service Requests That Are Not Assigned on page 357 Example of Defining a Workflow Policy That Sends an Email Notification of Open Opportunities on page 358 Example of Defining a Workflow Policy That Sends Paging Notification of Service Requests That Are Not Assigned This topic gives one example of using a workflow policy to send a page. You might use this feature differently, depending on your business model. In this example, the support manager requires that a page be sent when the priority for a service request is Very High and no one is assigned to the service request. Assume the Send Page action is already defined. Next, you define the workflow policy to implement the workflow policy action. To define a workflow policy that sends paging notification of service requests that are not assigned 1 Navigate to the Administration-Business Process screen, then the Policies view. 2 In the list for the Policies List, choose New Record from the applet level menu. Define a new policy record using values from the following table.
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  • Summer '16
  • Oracle
  • Siebel Workflow, Workflow Guide

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