Top aone competency business skills 6 the chief

TOP: AONE competency: Business Skills
6.
The chief nursing officer understands that clinical incompetence is best prevented by a(n):
a.
flexible protocol for evaluating competency skills.
b.
standardized clinical skills checklist.
N
U
R
S
I
N
G
T
B.C
O
M
c.
administration of personality tests and competency assessments at point of hire.
d.
formalized competency program with established standards for practice.
ANS: D
The competency program with established standards of practice outlines what the nurse must
do to achieve desired competencies in her current position. Competency assessment and goal-
setting should help the nurse identify how to excel and which competencies the nurse wants to
achieve in the future.
TOP: AONE competency: Business Skills
7.
A nurse manager understands that the second step in handling an employee with a disciplinary
problem is to document the incident. Which of the following is best for documentation of
personnel problems?
a.
Use of the performance appraisal on an annual basis
b.
Notes made immediately after an incident that include a description of the incident,
actions taken, plans, and follow-up
c.
A tally sheet of medication errors and other specific problems that will be used at annual
review
d.
Copies of reports, placed in his or her file, of all unusual occurrences involving the
employee
ANS: B
In documenting staff problems, it is important to specifically indicate what rules were broken
or violated, consequences if behavior is not altered, employee’s explanation of the incidents,
and the plan of action to achieve and to reach new goals.
TOP: AONE competency: Business Skills
8.
The nurse manager places a staff member on probation because of reports of chemical
dependency. The nurse manager should be aware that which of the following statements is true
regarding chemical dependency?
a.
The chemically dependent employee usually hides any changes in behavior.

Stuvia.com - The Marketplace to Buy and Sell your Study Material
NURSINGTB.COM
Downloaded by: headen16 | [email protected]
Downloaded by Sally Wink ([email protected])
Distribution of this document is illegal
Leading and Managing in Nursing 7th Edition Yoder-Wise Test Bank
b.
When confronted with the issue, the affected employee is usually relieved to have
someone to talk to about the problem.
c.
The chemically impaired nurse affects the entire healthcare organization.
d.
Hospital policy, state laws, and nurse practice acts address procedures for the chemically
dependent employee in the most general terms.
ANS: C
A chemically impaired nurse jeopardizes patient care through impaired skills and judgment.
She or he also compromises teamwork and continuity as peers attempt to cover deficiencies in
work performance for their impaired team member.
TOP: AONE competency: Business Skills
9.