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The focus of Lean is a bias for _____ while the focus of Six Sigma is a bias for _____. ACTION; ANALYSISSection 6: Business Integration – Pre-test: 25%1.The ability to manufacture a small number of units without increasing costs is a feature of _____. FLEXIBLE MANUFACTURING SYSTEMS2.Return on investment in the realm of quality denotes the ratio of _____ to _____ resulting from the improvement initiatives. BENEFITS; COSTS3.Michael Porter’s value chain concept categorizes organizational processes into _____ and _____ activities. PRIMARY; SUPPORT
4._____ is an excellent approach to reduce inventory. REDUCING WAREHOUSE SPACE/INCREASING AD SPEND/MODULAR DESIGN/REDUCING THE PROCUREMENT BUDGET5.Inbound logistics is sometimes synonymously used with _____. SUPPLY CHAIN MANAGEMENT6.Operations refers to the transformation process of converting _____ into _____. INPUTS;OUTPUTS7.In terms of value chain integration, leadership provides the mission, vision, _____, and _____. STRATEGIES; OBJECTIVES8.In terms of the value chain concept, the ultimate differentiator is _____. SERVICE9.Firms following a differentiation strategy needs to focus on _____. INNOVATION AND MARKETING