Create a virtual machine name entry in either the dns

This preview shows page 68 - 73 out of 158 pages.

Create a virtual machine name entry in either the DNS server or in the hostsfile of the Hyper-V server.A firewall is enabled and no port entry exists for the master server.Add a port entry for the NetBackup master server. See the NetBackup Administrator's Guidefor assistance with adding port entries.You can use the Browse for Virtual Machinesdialog box in the policy to search for virtual machines and add them to the policy. If the virtual machines are in a cluster and a cluster node is not accessible, a default timeout may prevent listing the virtual machines in the dialog box. Copyright © 2013 Symantec Corporation. All rights reserved.CONFIDENTIAL - NOT FOR DISTRIBUTION
69Appendix ETroubleshooting Hyper-V BackupsE–5Use the following procedure to resolve this problem by increasing the client connect timeout value:1Open the appropriate configuration file on the NetBackup master server, as follows:UNIX: /usr/openv/netbackup/bp.confWindows: In regedit, go to the following:HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\NetBackup\CurrentVersion\Config2Set the CLIENT_CONNECT_TIMEOUTvalue to 30 seconds.Add the following, where 30 designates 30 seconds:CLIENT_CONNECT_TIMEOUT=30When this string is added to the configuration file, the clustered virtual machines should appear in the Browse for Virtual Machinesdialog box, as follows:Browsing continues for 30 seconds.The Hyper-V cluster nodes are listed beneath the Hyper-V cluster name.Downed cluster nodes are displayed as unable to connect to client.All virtual machines are listed beneath the owner node, including migrated virtual machines.Copyright © 2013 Symantec Corporation. All rights reserved.CONFIDENTIAL - NOT FOR DISTRIBUTION
70E–6Symantec NetBackup 7.5: Maintain and TroubleshootCommon Hyper-V backup job status codesSome common Hyper-V backup job status codes are listed on the slide, with reasons why they might occur.For status code 156 and 2817, there are many errors that can cause these status codes. Refer to the following slides for details.Copyright © 2013 Symantec Corporation. All rights reserved.CONFIDENTIAL - NOT FOR DISTRIBUTION
71Appendix ETroubleshooting Hyper-V BackupsE–7Status code 156: snapshot error encountered (Hyper-V)Some common reasons for status code 156 errors with Hyper-V backup jobs are listed on the slide, with possible resolutions.Refer to the Troubleshooting chapter of the NetBackup for Hyper-V Administrator’s Guidefor more details, error messages and log entries, and resolution details.Copyright © 2013 Symantec Corporation. All rights reserved.CONFIDENTIAL - NOT FOR DISTRIBUTION
72E–8Symantec NetBackup 7.5: Maintain and TroubleshootStatus code 2817: Hyper-V policy restore errorSome common reasons for status code 2817 errors with Hyper-V backup jobs are listed on the slide, with possible resolutions.

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture