Them rs 1090 lakh with 18 interest per annum from the

them Rs 10.90 lakh with 18% interest per annum from the date of notice, besides
other relief.
Conclusion. In today’s scenario, many businesses are doing unfair trade
practices and fraud with the consumers. The uninformed consumer is tested on the
grounds of quality, quantity and purity.
6. For this, the government of India and various other organizations has enacted
certain rights in the favour of consumers so that they can safeguard themselves
against the unfair traders as described below:
(a) Right to safety: This right protects the consumers from the hazardous
products that are provided by the traders. The consumer has a right to protect
himself from the marketing of goods and services that are hazardous to life and
property. This right is for the long-term interest of the consumer. For example, if a
pressure cooker company make a defective cooker than it is dangerous for the
consumer as it can lead to a serious accident.
(b) Right to information: It is the duty of the trader to inform the consumer about

the product. But the law has given a special and the most helpful right for the
consumer namely right to information. According to this right the consumer has a
full right to get the information about the quality, purity, standard and the correct
price for the goods or service. It will help him to protect himself against the unfair
trade practices.
(c) Right to Choice: Right to choice means that the consumer has the right to
buy or to hire the product or service of his own choice. It can only be possible if
there is availability, ability and access in the goods and the services. It also helps
the consumers to go into competitive market and pricing. The producer or the
trader cannot force the consumer to buy a particular product or to hire a particular
service. It is the right of the consumer to select his own liking of products and
services.
(d) Right to be Heard: This right gives the consumer a facility of being heard in
case of any unfair practice. He can represent himself against the fraud conducted
by the trader against him.
(e) Right to seek Redressal: In case the consumer is exploited or fraud has been
done with the consumer due to unfair trade practices, then the consumer has a
right to represent himself and to claim compensation for the loss or damage caused
to him. This right to claim damage is known as right to seek redressal. In this right,
the consumer can claim the damages caused by replacing the product or by
repairing the defect in the goods or service.
(f) Right to Consumer education: According to this right, the consumer must be
educated about the goods or the service. If the consumer is literate he can easily
identify the goods and the defects in it. Various organisations are opened in the
country in order to educate the consumers so that awareness among consumers
will increase.

Question #3 . Ria and Mia are two adult sisters. Ria is the elder sister and Mia
the younger one. Both the sisters were orphan but had huge properties bequeathed to