acquire service knowledge and being multi skilled Increasin g sales multi

Acquire service knowledge and being multi skilled

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acquire service knowledge and being multi- skilled Increasin g sales multi skilling existing sales staffs at the store 4 stores in Brisban e Providing training program Store manager March , 2018 All staffs needs to be trained up-skilled by March, 2018 To employ 6 FTEs for stores Increasin g sales capacity by recruitin g 6 staffs at the stores 4 stores in Brisban e Hire additional sales staffs Store manager Januar y, 2018 To induct and train 6 FTEs for stores Providin g exceptio nal 4 stores in Brisban e Training new staffs in customer service, Store manager March , 2018 6 FTEs employed trained by Martch,20 Version 1.1 Page 9 of 16 October 2016 Document # - RTO # 31698 CRICOS # 03000J
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BSBMGT403 Implement Continuous improvement product and service quality communicat ion and knowledge of office products and services 18 To employ 4 Graphic designer FTEs for stores Increasin g sales capacity by hiring new staffs 4 stores in Brisban e Hiring additional sales personnel Store manager March , 2018 Induct and train 4 FTEs Graphic designers for stores Providin g exceptio nal product and graphic design service quality 4 stores in Brisban e Training new employees in customer services, communicat ion and knowledge of office products and services and graphic design March , 2018 4 FTEs Graphic designers employed, inducted and trained by March, 2018 4.0 Risk The timely recruitment and training of new staffs is a key success factor in meeting the strategic objectives of the business plan. To approach the goals; 10% increasing revenue in middle of this year, hiring new staffs is necessary. Before beginning operational plan, the staffs should be trained up-skilled including assistant. At this moment, the critical that the manager monitor the progress of the operational plans against the target KPI(s) established. And the monthly review of the operational plan is important. 5.0 Approvals Name Position Date approved Signature Jaehyuk Youn General Manager 09.Feb.2018 Youn Navjot Kaur Finance Manager 17.Feb.2018 Kaur Version 1.1 Page 10 of 16 October 2016 Document # - RTO # 31698 CRICOS # 03000J
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BSBMGT403 Implement Continuous improvement OBSERVATION For this assessment you will need to perform the following observation in a workplace or simulated environment. Your task is to work in an organisation or alternatively use the attached operational plan and perform the following activities: 1. Interact with a range of people/groups to identify the resource requirements, performance objectives, systems, procedures and records relating to the operational plan 2. Vary the operational plan and gain approval to deal with contingencies (if using the sample plan you may gain approval from your trainer/assessor) For the remainder of the questions if using the sample plan you will need to write a report outlining how you would perform each activity. If using a real workplace you will be able to demonstrate the following: 3. Monitor operational performance against the performance objectives and budgets and take action to rectify unsatisfactory performance 4.
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