Turn off the machine using the switch on the back of the Digital Analyzer.
2.
Remove front-right bottom panel from Digital Analyzer by simultaneously
pulling on bottom edge and right edge (
Figure 3.9
).
3.
Open the door to access the bulb housing unit (
Figure 3.10
).
C
AUTION
:
Prior to bulb replacement please shut down the Digital Analyzer using
the switch on the back of the machine and follow the instructions for bulb
replacement below.
Figure 3.9
Removing the front panel of the Digital Analyzer
Figure 3.10
Opening the door

48
nCounter™ Digital Analyzer User Manual
Maintenance Menu Tasks
4.
Unplug the cable as shown in
Figure 3.11
.
5.
Loosen the two thumbscrews on the bulb housing unit (
Figure 3.12
).
Figure 3.11
Unplugging the Bulb Cable
Figure 3.12
Loosening Thumb Screws

Maintenance and System Setup
49
Maintenance Menu Tasks
6.
Remove the bulb housing unit by gently pulling out (
Figure 3.13
).
I
NSTALLING
A
N
EW
B
ULB
H
OUSING
U
NIT
Installing a new bulb in the Digital Analyzer consists of replacing the entire bulb
housing unit with the new one supplied by NanoString.
1.
Remove the new bulb housing unit from the shipping box.
2.
Insert the new bulb housing unit with the new bulb into the Digital Analyzer as
shown in
Figure 3.14
.
Figure 3.13
Removing the Bulb Housing Unit
Figure 3.14
Inserting the Bulb Housing Unit

50
nCounter™ Digital Analyzer User Manual
Maintenance Menu Tasks
3.
Tighten the two thumb screws on the bulb housing unit.
4.
Reattach the cable and close the access door.
5.
Reattach the front-right bottom panel to the Digital Analyzer by tapping gently
(
Figure 3.15
).
R
ESETTING
THE
B
ULB
A
GE
After replacing the bulb in the Digital Analyzer please restart the machine and reset
the bulb timer. Resetting the bulb age enables the system to provide notification to the
user when it is time to change the bulb.
1.
From the Main Menu, select
maintenance
.
2.
From the Maintenance Menu, select
hardware
(
Figure 3.16
).
3.
Select
reset bulb age
Pressing the
reset bulb age
button resets the bulb age to zero.
R
ETURNING
THE
O
LD
B
ULB
H
OUSING
U
NIT
Place old bulb housing unit in the shipping box and return to Nanostring.
Figure 3.15
Reattaching and Securing the Panel After Bulb Replacement
N
OTE
:
Do not skip this step. It is important to track bulb hours and insure reliable
performance.
Figure 3.16
Maintenance Menu and System Hardware screen

Maintenance and System Setup
51
Maintenance Menu Tasks
Software
Use the
software
section under the Maintenance menu to update Digital Analyzer’s
system software when a new release occurs.
Should you need assistance with your Digital Analyzer, please identify system
software version prior to calling NanoString. This information can be found in the
about
section on the System Software menu.
Figure 3.17
System Software screen
Figure 3.18
About screen

52
nCounter™ Digital Analyzer User Manual
Maintenance Menu Tasks
Disk Cleanup
Use the Disk Cleanup option to check the current disk space usage (used and free), to
delete RCC files, to delete CDF files, and to delete RLF files.


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