83%(35)29 out of 35 people found this document helpful
This preview shows page 35 - 37 out of 99 pages.
A. Solving problems B. Motivating people C. Lobbying the government D. Innovating new products E. Setting a direction30.A. stormingThe group development stage in which individuals test the leader's policies and assumptions as they try to determine how they fit into the power structure is the ______ stage. A. storming B. norming C. performing D. forming E. adjourning31.A. trustWhich of the following is considered one of the most essential considerations in building a group into an effective team? A. Trust B. Promoting groupthink C. Organizational structure D. Market stability E. Size32.A. try to move to amore suitable situationIn the contingency model, if your leadership orientation does not match the situation in your workplace, Fiedler recommends that youA. try to move to a more suitable situation. B. alter your leadership style. C. take management classes to improve your power. D. get an assistant with the preferred orientation. E. gradually change the makeup of your subordinates.33.A. unfair work distributionWhich of the following is a disadvantage of smaller groups? A. Unfair work distribution B. Autocratic leadership C. Lower morale D. Tendency to form cliques E. Tendency to take unreasonable risk34.A. writing a thank-you noteWhich of the following is not a way in which nonverbal communication is expressed? A. Writing a thank-you note. B. Making someone wait an hour in the lobby. C. Looking away while talking to someone.D. Grimacing. E. Touching someone's shoulder.35.B. accommodationgThe conflict-handling style in which a person allows the desires of another to prevail is known as A. forcing.
B. accommodating. C. avoiding. D. collaborating. E. compromising.36.B. administrative oversightSelf-managed teams are groups of workers who have been given ______ for their task domains. A. individual incentives B. administrative oversight C. reduced responsibility D. complete freedom E. no technology37.B. allow people tosocializeDuring the forming stage, the leader should A. establish permanent control. B. allow people to socialize. C. empower team members. D. encourage disagreement. E. work through team conflicts38.B. a personalityclashHannah is on a team with Carson, and they are often in conflict. Hannah likes to begin her work with careful planning and she gets started immediately. Carson, on the other hand, likes trying out several ideas, and tends to be working frantically at the last minute. Their team conflict most likely stems from A. time pressure. B. a personality clash. C. communication failure. D. ambiguous jurisdictions. E. inconsistent goals.39.B. a thirdGenerally, people comprehend about ______ of a typical verbal message. A. 5% B. a third C. half D. two-thirds E. all40.B. a type of advice teamWhich of the following is a characteristic of a continuous improvement team?