oHonor all commitments.oProtect all suppliers’ property assigned to Costco as though it were our own.oNot accept gratuities of any kind from a supplier.oIf in doubt as to what course of action to take on a business matter that is open tovarying ethical interpretations, TAKE THE HIGH ROAD AND DO WHAT ISRIGHT.If we do these four things throughout our organization, then we will achieve our ultimategoal, which is to:
5.Reward our shareholders—As a company with stock that is traded publicly on theNASDAQ stock exchange, our shareholders are our business partners. We can only besuccessful so long as we are providing them with a good return on the money they investin our company…. We pledge to operate our company in such a way that our present andfuture stockholders, as well as our employees, will be rewarded for our efforts.Environmental SustainabilityIn recent years, Costco management had undertaken a series of initiatives to invest in variousenvironmental and energy saving systems. The stated objective was to ensure that the company’scarbon footprint grew at a slower rate than the company’s sales growth. Going into 2014, Costcohad rooftop solar photovoltaic systems in operation at 77 of its facilities. All new facilities werebeing designed and constructed to be more energy efficient. Costco’s metal warehouse design,which included use of recycled steel, was consistent with the requirements of the Silver LevelLEED Standard—the certification standards of the organization Leadership in Energy andEnvironmental Design (LEED)—and nationally accepted as a benchmark green building designand construction. Costco’s recently developed non-metal designs for warehouses had resulted inthe ability to meet Gold Level LEED Standards.Energy efficient lighting and energy efficient mechanical systems for heating, cooling, andrefrigeration were being installed in all new facilities and at growing numbers of older facilities.Internet-based energy management systems had been installed, giving Costco the ability toregulate energy usage on an hourly basis at all of its warehouses in North America and at someinternational locations. These energy-saving initiatives had reduced the lighting loads onCostco’s sales floors by 50 percent from 2001 to 2014.Other initiatives included working with suppliers to make greater use of sales-floor-readypackaging, changing container shapes from round to square (to enable more units to be stackedon a single pallet on warehouse sales floors and to conserve on trucking freight costs), makinggreater use of recycled plastic packaging, reusing cardboard packaging (empty store cartons weregiven to members to carry their purchases home), and expanding the use of non-chemical watertreatment systems used in warehouse cooling towers to reduce the amount of chemicals goinginto sewer systems. In addition, a bigger portion of the trash that warehouses generated eachweek, much of which was formerly sent to landfills, was being recycled into usable products or
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Costco Wholesale Corporation