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2 what does anne find is the best thing about working

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2 What does Anne find is the best thing aboutworking for Star Travel Agency?A the opportunity to travel.B the good wages that are paid.C the friendliness of the other staff.3 Later in the morning, Anne will provide sometraining inA using the company computers.B recommending places to visit.C dealing with telephone bookings.
4 What skill does Anne say is the most important forworking in a travel agency?
5 The person now in charge of paying wages is
1.You are going to listen to a woman called Anne Smith.
2.She will talk about why she would like to work for a travel agency.oTrueoFalse
3.She doesn’t like her job.
4.She will give other people useful information.
5.She will give some advice about what abilities people need in order to work at thetravel agency.
6.Her main responsibility in the job is making sure her staff are paid on time.oTrueoFalse
Unit 1: Exercise 5Read the information. Then listen and choose the correct answers.• Look at the questions quickly and decide what the key words are.
• You won’t always hear the same key words on the recording. Think of other ways thespeaker might say this key information. For example, what is another way to say ‘principalrole’?• Listen to the recording, and focus on when the speaker says the key information. Thespeaker will talk about the information in the same order that it appears in the questions.• Go through options A, B and C, and decide which ones match the information you heard.Presenter:You will hear a woman called Anne Smith talking to asmall group of people who are starting their first day of work at atravel agency.Anne Smith:OK everyone, let’s get this meeting started. Myname’s Anne Smith, and for all of you, this is your first day at StarTravel Agency. It’s great to have you here. Um, the person who Ithink did your job interviews was Melissa Bennett. She’s ourBranch Manager, and you’ll see her around, but she mainly dealswith the large tour groups. I deal with smaller groups, or families orindependent travellers. And that’s what you’ll be doing too. So mymain responsibility is to look after and train new employees likeyourself, anyone who hasn’t yet had much experience of working ina travel agency, and help you work with those kinds of customers.Working for Star Travel Agency is something I hope you’ll reallyenjoy. The salary isn’t bad, compared to other travel agencies, thatis. But what I like most is the fact that everyone who works here isalways very kind and very happy to help. You’ll be working with agreat group of colleagues. And later on, when you’ve had a bit moreexperience, you may have the chance to go abroad and visit someof the destinations we send our customers to.

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Term
Fall
Professor
NoProfessor
Tags
2002 albums, The Key, travel agency, Star travel agency

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