Even without PC, they can still get full-spectrum data roaming with mobile phone in
over 100 countries.

The Celcom 3G Connect Card provides both voice and data access via any laptop. The
stable connection capability and affordability of this card make it one of the better
connect cards available. Data roaming with data capable mobile phones via 3G/GPRS
is available in over 100 countries and operators worldwide. Customers enjoy the best
rates available when they roam.
Global voice and data coverage from Celcom and Vodafone can cross all the problem
of geographical borders, communication barriers and travel distances. With the
business solutions provided to customer through this alliance, the advantages of
accessibility via the Celcom and Vodafone partner networks help customers build their
business empire while travel.
The competitive nature of business requires efficiency, speed, and most importantly,
mobility. That is why the BlackBerry® from Vodafone is designed with these qualities
to put Celcom customer on top of the game. It is a single handheld device that delivers
phone, SMS, MMS, browser, instant messaging and organizer applications. Now
Celcom customers can manage all their information and communications efficiently,
giving them more time to focus on business.
With the Vodafone Mobile Connect Card, Celcom customers can access the Internet
wherever they may be. Powered by Celcom 3G/3GX (HSDPA), all Celcom customers
can surf the Internet, check emails, review reports, and download files more faster and
easier.

The Palm® Treo is act like a personal assistant that fetches email, downloads
attachments, get Celcom customers on the web instantly and many more. Minus the
unnecessary small talk, so the customer of Celcom can get on with the important stuff,
like building their empire.
Protection of Information via Established Security Procedures
Celcom is committed to maintain security standards and procedures regarding
unauthorized access to customers' information and will take all of the necessary
precautions to ensure the safeguarding of the customers' information, whether it is
stored electronically or in paper.
In all cases, information is retained in secured facilities, protected from unauthorized
access and kept only as long as it is reasonably required. Celcom also updates and
tests the technology to improve the protection of customers' information and protect
the integrity of the information.
Other than that, to improve internal system, Celcom use IT Help Desk which operate 24
hours a day. All complaints from customers can be made via online system. Three
notifications will be sent to the three respective parts which is IT department, HR
department and to the top management (HQ) of the Celcom company. This will help
Celcom itself to making a decision for their future organization.
3.0 CONCLUSION
Information technology is very important in all industries especially Celcom, the
oldest telecommunications company in Malaysia. Without information technology, it
will be very hard for people to reach out with each other. To conclude, Celcom is one of
the market leaders in the industry. Currently Celcom provides many products and


You've reached the end of your free preview.
Want to read all 13 pages?
- Fall '15
- celcom axiata berhad