Drivers
●
covered by an award
●
salary $45,000 per annum
●
heavily unionised
●
employee demographics are all male employees, aged 25–65.
●
few opportunities to participate in learning and development programs due to
being on the road, however, have shown very little to no interest
●
large number of workplace injuries due to heavy lifting
●
low employee engagement scores, citing pay as an issue
●
currently experiencing low turnover
●
history of industrial disputes regarding pay and other change initiatives.
1.
Prepare a plan for communicating the business plan to all relevant parties in
provided table.
Communication Plan
Stakeholder
s
Message
Timeline
Methods of
communicatio
Monitoring
TAD17 Version Control
Version: 2.1
Implemented: November 2018
To be reviewed: November 2019
Responsibility: Head trainer
© The Wales Institute Pty Ltd
Page 7 of 15
BSBMGT617 Develop and implement a business plan
n
Head office
employees
policies
and
procedure
s
Every week
email
KPIs
Drivers
policies
and
procedure
s
monthly
printed monthly
newsletter
Happiness with
feedbacks
Learner Instructions 3
(Monitor performance)
TAD17 Version Control
Version: 2.1
Implemented: November 2018
To be reviewed: November 2019
Responsibility: Head trainer
© The Wales Institute Pty Ltd
Page 8 of 15
BSBMGT617 Develop and implement a business plan
Submission details
Students Name
Student ID
Group
Assessor’s Name
Assessment Date/s
The company communicates with employees via email for head office employees,
and a printed monthly newsletter for drivers. The company provides information
regarding policies and procedures through employee manuals that are kept in each
truck. Office-based staff can access copies of these manuals in the office. This
means there are the communication between company and employee through hard
copy policy and procedure in order to make the same direction to everyone. There
are two main internal stakeholders require information are office employee and
drivers. The measurement that company are following is happiness in workplace. The
drivers feel uncomfortable when GPS is installed as the company does not trust on
them. As a result, the company makes a change to the circumstance with two people
in a truck. This is the way that drivers are currently happy with the work environment,
as they enjoy working as part of a two-man team. For example, they could help each
other to unload the things. In term of the office employee. They are communicated
with “work very closely together as a coherent and motivated team”. As a result, they
are generally positive about the organizational direction and respond well to change.
However, the company still has to solve the going on issue “In the past, supervisors
and HR have tried to encourage drivers to participate in organizational activities, but
this was not received well –the drivers complained and asked not to be involved. The
drivers’ view is that their team is the two-man driver team, and they seem to like the
comforts of that working environment.
