Note If your gym location has not yet opened and is in pre sales you will not

Note if your gym location has not yet opened and is

This preview shows page 78 - 80 out of 96 pages.

Note: If your gym location has not yet opened and is in pre-sales, you will not be debited your first fortnightly payment of $28.90 until the day the gym opens. See you at the club! Join us at facebook.com/bouncefitnessaustralia for all the latest. The team at Bounce Fitness ------------------------------------------------------------------------------------------------------------------------- Dear Maree, What a fabulous job you did with an example of the email format to welcome our customers. I am pleased that you have found a way to improve and apply everything learned in the coaching, so that we can assign more professional training and tasks of greater responsibility for your professional and personal development. Heartfelt congratulations and best wishes for your continued success. Regards, Ana Maria c. When you are finished you are to give Maree a feedback form as evidence of your coaching and also as evidence of the coaching being a success. MCAD_6.2_BSBMGT615 Marking Guide Version 3 Issued 09/05/2019 Page 78 of 96
ASSESSMENT TOOL Qualification BSB61315 Advanced Diploma of Marketing and Communication Cluster number and name: MCAD 6.2 Contribute to organisation development Units of competency: BSBMGT615 Contribute to organisation development Student’s ID: Assessor’s name: Number of weeks Leaner Feedback about the coaching session - Maree’s feedback to you about your coaching skills Coach Name: Ana Maria Fresneda Session Title: coaching session - Maree’s feedback to you about your coaching skills Feedback topics Not there yet Satisfactor y Excellent Introduction to the coaching topic structure Key points explained clearly before Demonstration, examples or illustrations of Practice – the coach provided instructions Support for the leaner Use of questions to ensure understanding Feedback was provide throughout and at Review – wrap up recapped key points Eye contact was good and appropriate Body language – was good and appropriate Comments: This coaching for me was very valuable, since they gave me the possibility to improve. The guide that they gave me helped me to be applied in the classes. During the practices I learned a lot of grammar and spelling, this will not only be useful for my working life but also for my personal life. I always had words of motivation and this helped me to feel more secure. Even, I learned to communicate with customers in an educated and friendly manner. Leaner name: Maree (student who role-played Maree is to put own name and Student ID Student initials M Date: 17/06/201 9 After you complete all role-plays your assessor will complete the following checklist and provide you with feedback. Students must ensure that this from is completed and uploaded fylly completed otherwise this assessment task cannot be marked as Satisfactory by the assessor. ASSESSOR’S OBSERVATION CHECKLIST Did the student demonstrate: Satisfactory Ability to understand the importance of taking audience, purpose and contextual factors into account when making decisions about what to communicate, with whom, why and how; and Yes No Ability to use appropriate communication skills to engage in discussion and Yes

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