Business c fact arguments that are based on data

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business c. Fact – arguments that are based on data, quantitative analysis, and/or indisputable factors. Where you provide a detailed cost-benefit analysis as proof 4. How to prepare a Cost-Benefit Analysis for a FACT-based argument: a. Identifying costs a.i. Total cost of ownership (TCO) a.ii. Nonrecurring costs vs. recurring costs b. Identifying benefits b.i. Tangible costs vs. intangible costs c. Performing cost-benefit analysis c.i. Breakeven analysis c.ii. Net-present value analysis d. Comparing competing investments d.i. How does this investment compare to other potential investments? d.ii. Weighted multi-criteria analysis 5. Tips when presenting the Business Case: a. Know the audience. a.i. People from different areas of the firm typically hold very different perspectives. b. Convert benefits to monetary terms.
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b.i. Example: convert time savings into dollar figures c. Devise proxy variables c.i. Alternative measures of outcomes c.ii. Examples: reduction in administrative tasks, more customer contact d. Measure what is important to management d.i. Concentrate on the issues senior business managers care about. d.ii. Focus on hot-button issues like Cycle time, regulatory requirements, etc. 6. Options for Acquiring new IT Systems & Software: a. Option 1: Build your own IT system a.i. Pro: get a custom system per your needs, pay for only what you need a.ii. Con: do you have enough expertise in-house? Often high cost of
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  • Fall '09
  • Systems Development Life Cycle, Software development process

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