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you want.][Notice other styles in that gallery as well, such as for a numbered list, or a bulleted list like this one.]Feedback from stakeholders[Summarize the discussion for each issue, state the outcome, and assign any action items.]Summary of the findings[Summarize the decision making.]1.2: Develop and implement consultation processes for the operational planning processScenario: The next step is to implement an ongoing consultation process within your store and other relevant stakeholders (including the General Manager). To do this you have decided to develop an internal communication platform using the new INTRANET Collaboration System that you have created for every employee. For this task you will need to open one account in one of the online communication platforms Bitrix24(or any other you may wish to choose) to send a notice/message to “All team Members” (use another learner’s account where you send the message) mentioning that this INTRANET communication platform will be used for all consultations of operational plan. Once completed, please provide a screenshot of your notice/message in the space box below.Operational Management, Assessment 1 v2 Last updated on 10/09/2019 Page 19
T-1.8.1_v3IMPLEMENT CONSULTATION PROCESSPaste Screenshot of your first communication of this technology implementation.1.3: Develop Key Performance Indicators to measure organisational (specifically store) performanceIn this section and based on your workplace, you are now required to develop the key performance indicators (KPI) for staff members of your store as well as for the overall store. There are two tables below: one for the overall store and the other for staff members.KEY PERFORMANCE INDICATORS FOR ORGANISATIONAL PERFORMANCETeam Performance (include all 11 roles of the store, refer to organisation context)Position/ RoleDetails of Key PerformanceIndicatorsAcceptable standard Targeted date/ timeframesCheckout teamService speedTo serve an average of 15 customers per hourBy next quarterOperational Management, Assessment 1 v2 Last updated on 10/09/2019 Page 20
T-1.8.1_v3Store Performance (Develop KPI or Key Result Areas for measuring the store performance)StorePerformanceAreaPerformance ObjectivesKPI/ KRA (Targets toachieve)Time FrameFinancial PerformanceCustomer Service Performance (behaviour, courtesy)Internal Efficiency and Effectiveness (Speed and time)Systems, Methods & Process PerformanceWaste minimisation & sustainability performanceInnovation and Continuous Development 1.4: Develop and implement contingency plans for the operational planOperational Management, Assessment 1 v2 Last updated on 10/09/2019 Page 21
T-1.8.1_v3Scenario: As you have now completed the key performance indicators for your operational plan, yournext step in the operational plan will be to develop and implement contingency (backup) plans for yourstore's operational plan. To do this you will now prepare contingency or backup plans for the areas that you have already worked on.