Discuss the business impact of this problem Are today baggage handling systems

Discuss the business impact of this problem are today

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Discuss the business impact of this problem. Are today baggage handling systems a solution to this problem? Explain. Airlines, with the help of baggage handling systems, are trying to reduce customer dissatisfaction, along with bags mishandling costs. Lost and mishandled bags are a huge expense for airlines. Therefore, reducing this issue would generate big savings. According to Laudon, mishandling of bags costs $2.5 billion per year to the industry. With improvements, these numbers are proving to get better. Some major airlines decreased lost bags number to 3 of 1000, from previous 9 of 1000 bags. Certain companies claim to have saved around $25 million a year after implementation. What kind of management reports can be generated from the data from these systems? The reports that can be generated using the data from these systems depend on management and their needs. Some reports such as: travel time of bags from point A to point B, number of bags processed, reports for decision making (equipment or bags in need of relocation, etc.), payments, etc. References Laudon, K.C. & Laudon J. P. (2014). Management of Information Systems (13th ed.) Upper Saddle River, NJ: Pearson Education Inc.
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