A productivity improved when physical conditions were

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A)productivity improved when physical conditions were improved B)productivity improved when physical conditions were made worse C)productivity was lowest when illumination was the greatest D)productivity improved regardless of whether brightness increased or decreased Answer:D
Diff: 2 Page Ref: 39, 40 21) The Hawthorne studies:
B Diff: 1 Page Ref: 39 22) The Hawthorne studies were an example of OB research at the ________ level.
Diff: 2 Page Ref: 40 23) The value of the Hawthorne studies to OB lay in their discovery that:
Diff: 2 Page Ref: 40
24) Fayol's principles of classical organizational theory include: A)a concern for human motives like Mayo's Hawthorne studies. B)a focus on maximum efficiency through the selection and training of employees. C)the empowerment of employees through the elimination of the chain-of-command and increased participation. D)a division of labor, permitting people to specialize in those jobs they do best. Answer:D
Diff: 1 Page Ref: 41 25) Employees performing very specialized jobs, whether they are blue collar workers or managers, are an example of which principle of organizational theory?
Diff: 2 Page Ref: 41
26) Max Weber's contribution to organizational behavior lay in his search for:
Diff: 1 Page Ref: 41 27) An organization in which there are a lot of formal rules, people are treated in an impersonal manner, jobs are carefully divided into specialized tasks, and employees must check with their supervisors before making decisions, exemplifies:
Diff: 2 Page Ref: 41
28) Written guidelines that are used to control all employee behaviors refer to what characteristic of an ideal bureaucracy?

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