It begins with customer enquiry or tender participation and ends with

It begins with customer enquiry or tender

This preview shows page 46 - 50 out of 53 pages.

The sequence of processes is followed in case of processing order of all equipments. It begins with customer enquiry or tender participation and ends with commissioning the equipment. It is involved in after sales activities like training under warranty, maintenance, own and operate and retrofitting. Page 46 of 53
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LEARNING EXPERIENCES 1 st June to 15 th June :- Learning began with understanding of Quality Assurance process, which comprises of PDCA cycle. PDCA stands for Plan Do Check Act cycle. PDCA cycle comprises of four stages as mentioned above which have inputs to Plan stage and outputs to Check stage. Planning begins once input is received from activities which are enlisted below; Inward material inspection, Chassis inspection and Finished goods inspection Risk Based Thinking External Provider Empanelment/ Self Certification Third Party and Customer Inspection Quality Objectives and Planning-Goal Sheet Calibration of monitoring and measuring instruments The inputs on which QA department starts functioning are; Quality Control Plan Drawings ERP description Test Certificate ERP Goods Receipt Number Form D-06 from Engineering department QA Risk Based Thinking External Provider Empanelment Score Customer Approved Drawings and Specifications Quality Objectives Calibration and Fitness Record Under Planning stage, following activities take place; ERP items under inspection Chassis Inspection Quality EPSC As per details passed on from Tendering/ Marketing Quality Objectives Instruments' Calibration Plan Under 'Do' stage, following activities take place; Inspection of raw material, bought-out part, KAM design, Chassis and Finished product. Visit at External Provider and Submit Report Inspection with third party/ customer inspection Calibration of instruments approved by NABL laboratory. Page 47 of 53
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Under 'Check' stage, following activities take place; Comply with input document Comply with EP and SC form Customer/ third party report Result evaluation and monitoring Error correction If results from 'Check' stage are rejected, then issues have to be rectified under 'Act' stage. Under 'Act' stage, following activities take place; Rectify issues Put drawing/ GRN print with rejection detail Visit and re-evaluation Rework as per customer requirement Review and Replan Rejected instrument not accepted, scrapped Procurement of instruments If results are 'Accepted', then following activities are followed; Approved GRN in ERP Chassis inspection report Final assembly approved in ERP Issue Quality Assurance sticker Approved EP and SC empanelment Approved third party inspection reports NABL approved laboratory's calibration reports and calibrated instruments Supporting activities carried out by QA team; Internal and External issues SWOT analysis Needs and Expectations of interested parties Knowledge Management Internal and External Communication Roles, Responsibilities and Authorities of QA department 16 th June to 30 th June:- Page 48 of 53
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Learning the basic method of operation of QA department was important. KAM-AVIDA got ISO 9000:2015
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  • Fall '17
  • Mahvish ali

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