Which of the following statements regarding the role of salespeople is most

Which of the following statements regarding the role

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14.Which of the following statements regarding the role of salespeople is most accurate? A.Salespeople have the greatest say in company policy and therefore are the customer's greatest advocates.B. Salespeople create customer value by providing follow through after the sale.C.Salespeople truly know their customers and therefore are the best resource for segmenting and selecting target markets.D.Salespeople are the most highly trained of all a firm's employees and therefore offer the greatest customer security.E. Salespeople are traditionally given greater authority than other company employees and therefore can offer customers the best financial terms for their purchases.15.Relationship selling refers to when buyers and sellers combine their expertise and resources to create customized solutions; commit to joint planning; and share customer, competitive, and company information for their mutual benefit, and ultimately the customer.16.The practice of building ties to customers based on a salesperson's attention and commitment to customer needs over time is referred to as _________. 17.The primary way in which relationship selling creates customer value is by 18.The practice whereby buyers and sellers combine their expertise and resources to create customized solutions; commit to joint planning; and share customer, competitive, and company information for their mutual benefit, and ultimately the customer is referred to as A. multichannel selling.B. cross-functional selling.C. partnership selling.D. team selling.E. customized ordering.
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19.Partnership selling refers to A. the creation of cross-functional selling teams designed to provide the ultimate consumer with the best possible product and service.
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