2. Evaluation questions What is Accountable Care Organizations? How does ACO operate? Can ACO be in line with our organizational strategies and goals? Can ACO reduce our organizational operating costs? Can ACO improve the population of health? What is the general impact of Accountable Care Organizations (ACOs) on our organizational performance? What information do we need to evaluate the impact of ACOs on our organization? Where can we get the required information? How accurate and reliable will the information me? What evaluation or assessment criteria will be used in assessing the impact of ACOs on organizational performance? 3. Evaluation methods a. Data In this case, I will collect both qualitative and quotative measure. This is based on the fact that we anticipate the impact of the ACOs to cover both aspects. In the case of quantitative data, I will require data on costs incurred within the organization, profits realized, amounts of money
saved, number of members of the public who have benefited from the formation, amongst others. In the case of qualitative data, I would like to get data regarding how individuals who have used the ACOs before have experienced, impact on operational efficiency, the effect of quality of the healthcare services, etc. In other words, we will be interested in all information relating to financials and efficiency on the organization, as a result of forming the ACOs. b. Measures Key measures will be based on the type of data collected. The first measure relates to finances. We anticipate that the ACOs should reduce the costs of operations and delivery of the healthcare services if implemented effectively. Therefore, increased profitability of the firm will be a crucial measure that the project is successful. Considering our objective of reducing costs, reduced costs suggest the increase in profitability levels. Another measure is operational efficiency. With the formation of ACOs, we expect operations of the organizations to be smooth, without any forms of interferences. Reduction of challenges and bottlenecks in operations will serve as an indicator that the ACOs is impacting our organizational performance positively. Reduced cases of public health complications; we have got the objective of improving public health. Improvement in public health means that we shall have few instances of sick individuals within the community. Therefore, decreased number of members of the public requiring medical attention will serve as an indicator that the ACOs formation is working quite fine (Chassin & Loeb, 2013). 4. Timeline a. Implementation timeline
We expect the ACOs formation to take two months, approximately 60 days. Our mission is to derive the anticipated benefits early enough, without wasting any time. We have got two main opportunities relating to the implementation of our project. First, we have reached the necessary resources; finance, human labor, etc. With such resources, we anticipate that our project will be implemented within the scheduled timeline. Again, we have got access to expertise and professional knowledge (Longest & Darr, 2014). We are in a position of contacting organizations which the ACOs has performed on their side, and get the necessary help. However, we anticipate facing various challenges. Team project turnover is one of the critical issues.
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- Fall '19