Your computer must meet the minimum requirements: Windows 7 or Windows 8/8.1 o The operating system must be 64-bit. o Windows 7 must have Service Pack 1 installed. 1Ghz or faster 64-bit (x64) processor 2GB RAM (64-bit) Do I have a 64-bit operating system? 1. Click Start . 2. Click Control Panel . 3. Enter System in the search box, and then click System . 4. Look for System Type . It will show 32-bit or 64-bit. Note: If you have a 32- bit operating system, you’ll need to upgrade to 64-bit. Amazon IT Support cannot assist with this. Please contact your computer manufacturer. Do I have Service Pack 1 (Windows 7)? Follow the instructions here: - one-for-windows-7-is-installed-or-not.aspx You must have Service Pack 1 installed on Windows 7 in order to proceed with the IT connection process. Security Programs (anti-virus, firewall, etc.) Microsoft Security Essentials (Windows 7) or Windows Defender (Windows 8) are required. Please follow the removal instructions provided by other security programs. Amazon IT Support cannot assist you with this step. Note: You are responsible for removing other security programs. These programs can interfere with your ability to work. Please follow these directions to confirm your security program is installed and active: Microsoft Security Essentials (Windows 7): Windows Defender (Windows 8):
Amazon Connection Instructions for PC users Amazon Confidential – Rev. 10/26/2014 Step 3: Install the VPN software (Cisco AnyConnect) Install the Cisco AnyConnect program: Step 4: Connect to VPN Note : Connecting to VPN blocks all Internet activity on your computer except access to Remote Desktop. Make sure you have all instructions for steps beyond this point. You can disconnect from VPN to resume your normal Internet activity. What do I need? Amazon Connection Instructions (this document) Login (also called Username or User ID). This was provided by HR. Gemalto PIN. This was provided by HR.
- Fall '19
- Windows Vista, Windows XP, Gemalto PIN