now making sufficient income return to sustain both premises at Alor Star, Kedah and Georgetown, Penang after their initiative to bring in innovative Smart Home products solutions and continuous improvement on the services provided to their customers. AI was the pioneer company to start up the Closed-circuit television (CCTV) installation business in Alor Star, Kedah back then and has gained quite a good number of the customer base. To increase the customer base number, AI Company also has their presence in Perlis and Kelantan. This is crucial as the numbers of competitors is also increasing to share the market with them and they must move faster in order to gain the customers loyalty, trust and relationship. Bringing in the Smart Home automation business by Mr Andy has proven the right timing with the right solution. Located in the heart of the city of Alor Star, Kedah, AI is the spot light of the similar industry. The business went on very well during the initial stage when Mr Yoo bringing in many of his customers when he was working as interior designer for a interior design company. Mr Yoo was a passionate lover of artistic design and he had pursue his dream by attended a graphic design course offered by a renowned art college in Georgetown, Penang. He had also won several awards for his art works and projects during the college time which had make Mr Yoo very dedicated and committed when dealing with his Interior Design (ID) customers. This has created a very good customer relationship with larger and wider customer based thru words of mouth by customer. Most of the time customers will come back for more solutions when they need on other services such on security surveillance and automation. This relationship has helped AI to gain more customer base during the initial start up period because most of the customers are returning customer after received expected outcome by Mr Yoo. 9
AI management team Privately shared by both Mr Andy Yeoh and Mr Yoo LY that start up the company in 2011 and both of them strongly believed that technology and innovation products will always make people’s life easier and more convenience. Operation Manager – Mr Koh with 6 technicians for installation works and handle any technical issue arises. Sales Manager – Mr Edward is a very resourceful person and actively involved in sales and marketing field in northern region especially Penang with holding vast accounts of customers. The Smart Home Business The Smart Home Automation Business in Malaysia is rather quite young in history if compared to other countries. China for instance, is building 36 smart cities, one of which is a 250 billion yuan low carbon model city in Tianjin. There are also Songdo IDB and Fujisawa, two smart cities under development in South Korea and Japan. Singapore will become a smart nation by 2015 and Iskandar is the flagship smart city in Malaysia, while Delhi Mumbai Industrial 10 AI Company Mr Andy Yeoh Mr Yoo LY Operation Manager Mr Koh Sales Manager Mr Edward Secretary cum General Admin Ms Joey
Corridor will be the smart city of India.
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- Spring '16
- Dr Yudi
- Management, Home automation, KNX, Building automation, Smart Home Automation Business