Course Hero Logo

Human relations administrative management scientific

Course Hero uses AI to attempt to automatically extract content from documents to surface to you and others so you can study better, e.g., in search results, to enrich docs, and more. This preview shows page 57 - 63 out of 67 pages.

Human relationsAdministrative managementScientific managementBureaucracyCorrect AnswerHuman relationsWhich approach emerged from a research project that began as a scientificmanagement study?Sociotechnical managementSystematic managementHuman relationsAdministrative managementCorrect AnswerHuman relationsWhat is the name of the study that investigated the influence of physicalworking conditions on workers' productivity and efficiency in a suburbanChicago factory?Mayo project
Maslow experimentHawthorne studyWestern electric effectCorrect AnswerHawthorne studyThe ______ Studies were a series of experiments that evaluated the effects offactory lighting on employee productivity.HawthorneMaslowMayoWestern ElectricCorrect AnswerHawthorneTrue or false: The researchers of the Hawthorne Studies concluded thatproductivity is affected more by physical and objective influences than bypsychological and social factors.TrueReason:The studies concluded that productivity was affected more by psychologicaland social factors - informal more than formal factors..FalseCorrect AnswerFalse
True or false: When workers perform and react differently because they arebeing observed, it is known as the Hawthorne Effect.TrueFalseReason:This reaction is known as the Hawthorne Effect.Correct AnswerTrueWhich management approach emphasized that managers should focus onemployee welfare, motivation, and communication?Systematic managementBureaucracyHuman relationsAdministrative managementCorrect AnswerHuman relationsHuman relations was the first major approach to emphasize which of thefollowing? (Check all that apply)Worker satisfactionInformal work relationships
MotivationSemi-autonomous work groupsCorrect AnswerWorker satisfactionInformal work relationshipsIn 1943, Maslow suggested that humans have _____ levels of needs.sevenfourReason:Incorrect, Maslow suggested that humans have five levels of needs.fivefourteenCorrect AnswerfiveThe human relations approach to management was influenced mostsignificantly by which of the following other approaches? (Check all thatapply)Administrative managementQuantitative managementSystematic managementBureaucracy
Scientific managementCorrect AnswerAdministrative managementScientific managementThe Hawthorne Studies investigated the influence of physical workingconditions on a worker's productivity and efficiency in one of Western ElectricCompany's suburban Chicago factories.Correct AnswerBlank 1:Hawthorne, Hawthrone,orHawthorne effectWhich contributor to the human relations approach to management arguedthat people try to satisfy their lower-level needs and then progress upward tothe higher level needs?Henri FayolAbraham MaslowElton MayoMary Parker FollettCorrect AnswerAbraham MaslowThe Hawthorne Studies concluded that employee productivity and behaviorwere more influenced by:physical conditionssenior management
informal work groupsfactory illuminationCorrect Answerinformal work groupsHuman relations advocates believe that managers should emphasize whichof the following? (Check all that apply)Organizational structureEmployee welfareCommunicationMotivationWork environmentCorrect AnswerEmployee welfareCommunicationMotivationWhich of the following does Maslow consider the most advanced need?

Upload your study docs or become a

Course Hero member to access this document

Upload your study docs or become a

Course Hero member to access this document

End of preview. Want to read all 67 pages?

Upload your study docs or become a

Course Hero member to access this document

Term
Fall
Professor
ScootEhrhorn
Tags
Management, The Land, supervisor, Henry Gantt

Newly uploaded documents

Show More

Newly uploaded documents

Show More

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture