With many potential members from many different disciplines to be involved in achieving this goal, it would behoove the leader to utilize this style of leadership. Every individual will already have their set of current responsibilities and duties before even becoming part of the team. Being part of the team would mean they will acquire more responsibilities. In order to
ORGANIZATIONAL LEADERSHIP 16 assure that the timelines are being met, the leader must use his skill in perpetually persuading and influencing the team members while sustaining and upholding the passion of achieving the goal. If the leader is not effective, participation from members and eventually the desire to achieve the goal will dwindle to the extent that the goal will not be achieved. Implementation of Strategy The improvement strategy Plan-Do-Study-Act (PDSA) cycle, as discussed above, can be used to implement a strategy to address the weakness of the lack of educational materials available to patients and family members. The PDSA cycle assists in the testing of a change by formulating a “plan” to test the change, executing the test – “do”, being attentive to and understanding the outcomes – “study”, and defining any changes that should be made – “act.” The first step is the planning phase. In this phase, all appointed members of the team will formally get together and work through a strategy for implementation. They will initially draft and finalize a statement on what they plan to do. Along with this statement, the group will also formulate an outcome they would like to see achieved. This could be a satisfaction score solicited through a survey, the total amount of brochures being replenished on a monthly basis, or the amount of times the audio/video materials are being accessed. These outcome measures would prove valuable for the “study” phase of the strategy. Once a statement of purpose and outcome measures have been agreed upon, the team can then formulate the steps they will take to achieve this goal. They will take into consideration the population they will be targeting, whether it be the patients, the family members or the staff; and the length of time they are looking to conduct this initial test. They should be flexible in their timeline. They may set out to achieve their goal within a month’s time but can realize that the outcome has been achieved in only a week’s time. After the planning phase, the team members are set out to execute the plan. Each individual will have a task to perform pertaining to their discipline. The nurse leader will ensure
ORGANIZATIONAL LEADERSHIP 17 that the task is moving along and that the members have what they need to perform their duties well. Educational materials will be gathered by the nurse educator in collaboration with the medical director, social worker and case manager pertaining to their area of expertise. The nurse leader will meet with the financial manager to see how much money can be appropriated to see this task to completion. The nursing managers and the medical director will be the advocates for this change promoting the efforts within their respective units and departments.
- Spring '16
- Organizational Leadership