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Section: (none)ExplanationExplanation/Reference:QUESTION 15Which of the following CANNOT be provided by a tool?A. KnowledgeB. InformationC. WisdomD. DataCorrect Answer:CSection: (none)
ExplanationExplanation/Reference:QUESTION 16Which one of the following is the purpose of service level management?
D.To ensure that an agreed level of IT service is provided for all current IT servicesCorrect Answer:DSection: (none)ExplanationExplanation/Reference:QUESTION 17Which one of the following activities does application management perform?
ExplanationExplanation/Reference:QUESTION 18What is a RACI model used for?Section: (none)
- Download A+ VCE (latest) free Open VCE Exams - VCE to PDF Converter - VCE Exam Simulator - VCE Online - IT CertificationsExplanationExplanation/Reference:QUESTION 19The remediation plan should be evaluated at what point in the change lifecycle?
A.Before the change is approvedB.Immediately after the change has failed and needs to be backed outC.After implementation but before the post implementation reviewD.After the post implementation review has identified a problem with the changeCorrect Answer:A
- Download A+ VCE (latest) free Open VCE Exams - VCE to PDF Converter - VCE Exam Simulator - VCE Online - IT Certifications

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Term
Fall
Professor
N/A
Tags
Management, Information technology management, Information Technology Infrastructure Library, Service system, Service request management, VCE Online

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