In a need satisfaction presentation the most time is

QUESTION 29
1. In a need-satisfaction presentation, the most time is spent in the _____ phase.
need-
fulfillment

need-
awareness
need-
utilization
need-
development
need-diffusion
1.5 points
QUESTION 30
1. The four components of sales call planning (in their correct order. are:
1.5 points
QUESTION 31
1. According to the text, as a salesperson, you earn the right to a prospect's time and
serious attention by:
1.5 points
QUESTION 32
1. A marketing plan for a canning company that is buying a new inventory software
system should involve:

1.5 points
QUESTION 33
1. James is 16 years old and has recently moved to the suburbs. He is trying to earn
money to buy a car by operating a dog walking service. He is going house-to-house and
knocking on the door of every individual who lives within a six-block radius of his house.
James is using the _______ method of prospecting.
public
demonstration
geographic
referral
cold canvas
endless chain
1.5 points
QUESTION 34
1. The value or worth of a product that attracts the buyer to exchange money or
something of value for the good or service is:
1.5 points

QUESTION 35
1. Which of the following statements describes something a salesperson should do
when using e-mail to communicate with customers?
1.5 points