Allowing conditions to worsen lateness reduced effort

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Allowing conditions to worsen –lateness, reduced effort, error rateDestructive oOrganizational commitment find more resources at oneclass.comfind more resources at oneclass.comfind more resources at oneclass.comfind more resources at oneclass.com
Employee identifies with particular organization and its goals, and wishes to remain a member Emotional attachment is the “gold standard” for employee commitment Affective commitment Individual’s emotional attachment to org. and belief in its values Normative commitment Obligation individual feels to stay with organization for moral or ethical reasons Continuance commitmentIndividual’s perceived economic value of remaining with org. oJob involvementMeasures degree to which people identify psychologicall with their job and consider their performance level important to self worth Psychological empowerment – employee’s belief in degree to which they influence their work environment, competence, meaning of job, and perceived autonomy. Usually done by fostering self perception of competence oPerceived organizational support (POS)Degree to which hemployees believe org. values their contributions and care about well being Usually done when employees think rewards are deemed fairWhen employees have voiceWhen employees view manager as supportive High POS engage in org. citizenship behavior and offer better service oEmployee Engagementfind more resources at oneclass.comfind more resources at oneclass.comfind more resources at oneclass.comfind more resources at oneclass.com
Individual’s involvement with, satisfaction with, and enthusiasm for work he or she does Highly engaged workers Have passion for their work and deep connection to company Only small number of employees are engaged oHigher for baby bloomers, while traditionalist(64 age +) are most engaged. Debate about its usefulnessFactors constantly change for employee engagement Might even be badoToo engaged people abandon other real life responsibilities Ex. Family responsibilities Managing diversity in the workplaceBiographical characteristicsGender, race, disability, - obvious ways employees life differ Difference in ability – capacity to perform various tasks in a job Importance of diversity is producing value statements Hope that it will influence behavior of members oEffective diversity programs Three distant componentsTeach people about legal framework for equal employment opportunity and encourage fair treatmentTeach how diverse workforce will be better to serve diverse market find more resources at oneclass.comfind more resources at oneclass.comfind more resources at oneclass.comfind more resources at oneclass.com
Foster personal development practice that bring out skill and abilities of workersRacism stems from unfairnessAs long as all treatment and rewards are fair, racism will be low Org. leaders should examine whether protected groups (covered by canada’s employment equity acT) have been underutilized Exhibit 3-8 to see practices used to use diversityManagement should communicate diversity policies to employees so they can understand why certain practices are followed Ex. Retail leadership development (RLD)o

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